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Shipping & Tracking

Free US Shipping: 5-7 business days.
Expedited US Shipping: 3-5 business days.

Only US and Japan now.

If you choose free shipping, you don't need to pay for the shipment.

Amazon functions as our logistics partner to ship out Mildly products. They will choose the carrier that they think works best for our customers.

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Unfortunately, we cannot change the shipment once the product is on the way.

Please contact customer support at

To track your order, simply enter the tracking number into the box at our Track Your Order page.